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FAQ
Frequent Questions
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Shipping & Returns
What is your return policy
Items can be returned within 14 calendar days of receipt.
Refunds will be issued to your original method of payment, or as merchandise credit. Items must be returned in their original condition (unworn, unwashed, unaltered). For return or exchange of swimwear, please make sure they have not been worn and that they are returned in their original package.
Refunds will be issued to your original method of payment, or as merchandise credit. Items must be returned in their original condition (unworn, unwashed, unaltered). For return or exchange of swimwear, please make sure they have not been worn and that they are returned in their original package.
order return /exchange
To process a refund or exchange please send an email to: support@geminifreedom.com
Our customer service will provide you with a return address, and a way bill to put on the return package. The return delivery cost is charged to the purchaser. In case of exchange, GEMINI will issue a refund if the price of the exchanged item is less than that of the original item.
Our customer service will provide you with a return address, and a way bill to put on the return package. The return delivery cost is charged to the purchaser. In case of exchange, GEMINI will issue a refund if the price of the exchanged item is less than that of the original item.
When will my order ship
Standard delivery - 3 days. The delivery time may vary and is only indicative. GEMINI is not responsible for any delays caused by the customs clearance process, late payments or any other situation beyond our will.
Product & Fabric
WHICH SIZE SHOULD I CHOOSE?
On the GEMINI Online Store, sizes may be based on the Italian or International sizing system. To convert this to your usual size, simply click on 'Sizing Info' on every product page. Where an item runs small or large to size, this will also be identified in the item description.
What fabric do you use
We use only high-quality and premium materials for our collection. The brand is based on comfort, contemporary designs and quality for a sophisticated and confident look when wearing GEMINI.
Where are the products made
All models of the GEMINI collection are made in Italy.
Gemini•THE ART OF FREEDOM•
Gemini•THE ART OF FREEDOM•
Gemini•THE ART OF FREEDOM•
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